Refund policy

Refund Policy

At Benefic, we do our best to ensure you are delighted with our products. We will be more than happy to issue a full refund based on the following conditions:

Full Refund is Possible If:

You are unsatisfied with the item and do not see desired results (We recommend using it for at least 90 days for the best results). 

You received a defective item;

The ordered item(s) is lost or damaged;

The ordered item(s) is past its expiry date.

You can always contact us for any return questions at hello@getbenefic.com or call us at 0091-9281032455 (Available 9 am - 5 pm)

Damaged or Incorrect Products

Please check your order immediately after receiving it and contact us if it is damaged or if you received an incorrect item. We will evaluate the issue right away and make it right.

How to Request a Refund:

To request a refund, write to us at hello@getbenefic.com or call us at 0091-9281032455 (Available 9 am - 5 pm), including the reason for a refund. We take your feedback very seriously and use it to improve our quality of service.

We ensure that the products ordered are delivered according to customer requirements. However, in case of an incomplete order, damaged or incorrect product(s), notify Benefic Customer Support immediately or within 24 hours of receiving them to ensure prompt resolution. Benefic will not be responsible for the above-mentioned delivery issues if you fail to inform us within 24 hours of receiving them.

Shipping Policy

Interpretation

The words of which the initial letter is capitalized have the following meanings, whether they are singular or plural, under the following conditions.

Definitions

For this Disclaimer:

"Company" (words including "the Company", "We", "Us", or "Our" in the Disclaimer) refers to Benefic Private Limited

"Goods" means the items on sale on the Service.

"Service" refers to the Website.

"Website" refers to the Benefic website, accessible from www.getbenefic.com

"Orders" refer to the request to purchase Goods from Us by You.

"You" means the individual or customer accessing the Service, the Company, or other entity through which the individual or customer is accessing or using the Website, as applicable.

Thank you for shopping at Benefic. These terms and conditions represent our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders will not be shipped or delivered on holidays or weekends.

Shipments may be delayed by a few days if We experience a high volume of orders. In such instances, we request you allow additional days for delivery. We will contact You via email or telephone if there is a significant delay in the shipment of Your Order.

Shipping rates & delivery estimates

We offer free shipping.

Shipping method: Standard

Shipment cost: Free

Estimated delivery time: 5-7 business days

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

We will send you Shipment Confirmation through Whatsapp/SMS/E-mail containing your tracking number(s) once the Order has been shipped. The tracking number will become active within 24 hours.

Customs, Duties and Taxes

Benefic is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

Benefic is not liable for any damages or items lost during shipping. If You received a damaged item, please get in touch with us for resolution.

Returns

Please save all packaging materials and damaged goods if you need to return products.

Contact Us

You can Contact Us if you have any queries about our Shipping Policy.

Call us: 0091-9281032455 (Available 9 am - 5 pm)

Email: hello@getbenefic.com